And by releasing AI chatbots to the public, we are pushing our way forward with more research. Many tech companies do not like to test their chatbox with the public because they think that it can severely damage the company’s image if it doesn’t work properly. But if they want to improve their bot’s working, […]
It allows computers to understand and interpret sentences, paragraphs, or whole documents, by analyzing their grammatical structure, and identifying relationships between individual words in a particular context. To summarize, natural language processing in combination with deep learning, is all about vectors that represent words, phrases, etc. and to some degree their meanings. The semantics, or […]
Using machine learning and behavioral data, Intercom can answer up to 33% of queries and provide a personalized experience along the way. Chatbots can help save you money by automating routine tasks that humans would otherwise complete. Imagine that you owned a business where five different types of questions made up for over 50% of […]